Product Return System Solution for Distributors
To increase customer satisfaction any company needs to facilitate returns and exchanges from its customers.
To increase customer satisfaction any company needs to facilitate returns and exchanges from its customers.
Manufacturing and distribution companies often have sales canvassers who go directly to the field to offer company products with an outright sale system.
Di warehouse, tingkat stok produk dipengaruhi oleh faktor eksternal (pesanan pembelian) dan internal (suplai barang). Tujuan inventory management software adalah untuk menjaga jumlah stok di level yang wajar.
Proses product return atau pengembalian barang (retur) dimulai dari pengajuan product return oleh customer, penugasan oleh supervisor, penarikan barang oleh kurir atau salesman, pemantauan status pengembalian, hingga memasukan kembali barang yang masih layak jual ke gudang.
Principals and distributors have to ensure the right product is delivered to the right customers with the most optimized route.
Perusahaan manufaktur maupun distributor kerap memiliki tim sales canvasser yang turun langsung ke lapangan untuk menawarkan produk perusahaan dengan sistem jual putus.
Distributor performance is a report that is viewed on a per-entity or per-area basis. Performance can be measured with a Key Performance Indicator (KPI) which is adjusted to the needs of the company/principal.
Order fulfillment is a process that involves taking orders, processing, picking, packaging, and sending them to customers.
Principals and distributors usually assign salesmen to various retailers and stores to recap product sales orders, monitor remaining stock in stores, etc.
While there’s a certain excitement of getting new customers, keeping current customers to keep coming back can result in greater ROI, with 25 times less cost.