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A Salesman’s Duties & Must-Have Skills

A Salesman's Duties & Must-Have Skills

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Salesmen are often found in the business/marketing world. Not only about offering or selling products in various places, but a salesman also helps businesses gain insights into their customers’ needs. To handle these tasks, they must have basic skills and be equipped with several additional skills so that their duties can run optimally. Let’s read more about the skills and responsibilities that they must have.

Must-Have Skills for Salesman

As a salesman, here are some skills you should learn. If you are a business owner, it’s a good idea to equip your salesman with the following skills. 

Communication Ability

Good communication skills are the key to a successful salesman. Better communication increases the chance to get new clients.

Interpersonal Ability

How can a salesman establish good personal relationships with potential customers? Not only by being communicative and speaking well, but a salesman must listen to the complaints from potential customers.

Negotiation Ability

Negotiation is needed so that both the company and the client get the best deal in the transaction.

Time Management

Time management is a principal skill for salesmen, so they can maximize their limited time to meet prospective clients. 

Read More: How to Quickly Evaluate Salesman Activities in the Field

Product Knowledge

Salesmen need to have in-depth knowledge about the products offered. Better product knowledge brings discussions with prospective clients further. 

Closing Sales

The closing sales technique means the ability to seal the deal with potential customers. Use persuasive and communicative language to convince and persuade clients to buy one of the products offered.

Salesman Duties 

Selling The Product According to The Target

tugas salesman - menjual produk

The main job of a salesman is to sell products. Each company sets certain sales targets for the sales team. This target will be one of the salesman’s KPIs. Not only selling products, but a salesman is also responsible for ensuring customer satisfaction after they buy and use the product.

Monitor Your Salesman Activity Live, Now!

Learning About The Product

tugas salesman - mempelajari produk

As a front liner, a salesman must learn product specialty to be able to answer questions from potential customers.

Opening New Market Opportunities

A salesman is responsible for opening new market opportunities. It means they have to introduce the product into a broader community and look for the new targets that match product segmentation using the door-to-door method or social media.

Maintaining Company Reputation

salesman duties - maintaining reputation

A salesperson has to maintain the company’s reputation in front of potential customers.

Managing Client’s Administration

tugas salesman - mengurus administrasi

Salesmen are not only selling products to the customers, but also ensuring the administrative needs of their customers such as receipts, vendor letters, budget estimates, contract agreements, and sales reports.

The task of a salesman is not easy and simple, but it’s possible to complete it with structured planning and various skills described above. 

In addition, use a system that can help salesmen’s activities become easier. Advotics Distribution Management System can assist salesmen in navigating with GPS, digitizing documents, and collecting them in the cloud system. Find out more about Advotics. Contact us now!