Categories: Workforce Management System

3 Tips for Managing Your Courier and Vehicle

The logistics department, especially in the expedition and distribution business, who manages couriers and vehicles has to optimize many metrics. For example, productivity should be consistently high, the vehicle idle time should be kept to a minimum, and operations must be cost-effective. Luckily, now exists software that can help you manage couriers and vehicles effortlessly.

The Importance of Live Tracking Employees and Couriers

- Unlike common office employees, the performance of field employees is more challenging to monitor.
- With the high demands and customer standards, the goods delivery track updates until the goods reach the customer’s hand becomes increasingly crucial.

Three solutions to manage couriers and vehicles better

1. Monitor live locations with tracking software

Software integrated with courier smartphones can help businesses track and monitor drivers’ activities and their vehicles after leaving the office. This is crucial to monitor their movement and make it easier to estimate ETA, calculate total delivery time, etc.

2. Monitor other details besides the location

If you only use software to monitor location, this investment will not achieve maximum results. You also need to know information, such as the name of the courier/driver, type of vehicle, number of couriers and vehicles, as well as total activity, and monitor other costs such as vehicle maintenance and gasoline.

This is important to facilitate the evaluation of employee performance and total vehicle usage, estimate, and ensure operational costs do not swell. Also, to know which employees are responsible if there are complaints from customers. In addition, don’t forget to digitize the proof of delivery to make recording and verification easier.

3. Automate route planning

Streamlining schedule and route planning will also streamline operational costs. If the daily route is optimal, the gasoline spent will not be wasteful. The performance of both the driver and the vehicle will increase because there is no free time wasted on the road.