Self-Service Ordering App for Store Owners

To increase customer satisfaction, many companies have started using self-service ordering apps, especially for loyal clients. Its main purpose is to speed up the process of reordering and shipping goods.

Self-service ordering apps allow companies to speed up the ordering process without adding more staffs.

What is a Self-Service Ordering app?

It allows clients to order products from their own mobile phones. All the information they need is complete in one app, starting from the product catalog, the quantity they want to order, and the delivery location.

Self-service ordering technology is very crucial, especially during the holiday season when consumer demand skyrockets. To achieve maximum profit, stores must always maintain product stock level on shelves. This app can be used by shop owners whenever goods are running low, so that store owners don’t have to wait until the salesman visits the store again to restock. 

What are the Benefits of Self-service Ordering?

1. Reduce Client Waiting Time

Complete catalogs and the sophisticated app can reduce client waiting time during the ordering process, thereby improving customer experience. Self-service ordering also reduces the margin of error, as the orders are made by the clients themselves thereby eliminating salesman errors when writing manual orders.

2. Improving the Effectiveness of Promotion

In addition to catalogs, companies can upsell products by adding banner features of promotions, gifts, and other seasonal discounts, to increase transactions and customer engagement. The data collected will also be valuable because it can help management to draw up strategic marketing campaigns for the future.